Refund Policy

You can request refunds on 1win bet under certain circumstances:

• If you have already used the money received for activities on 1win, that amount cannot be refunded;
• If eligible, refunds can only be requested within 24 hours after the transaction;
• Users can request a refund if they claim that another person accessed their account. For this, there is a 30-day deadline;
• If necessary, 1win may request additional information to verify the transactio;
• Players must engage in games using fair practices and must not attempt to influence the outcome in any way. This includes avoiding the use of computer programs, mathematical formulas, betting systems, or similar activities.

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